reactive Maintainance:

The reactive service centre is available around the clock, online or by phone, to respond quickly/instantly and efficiently to all your property related problems and emergencies. Our specialist system operators will mobilise our national network of carefully selected, qualified and trusted suppliers covering more than 80 trades. So you can have the peace of mind that our suppliers can be relied upon to complete jobs on time and to the highest standard.

Best of all, we deliver this service without charge. Because we deliver such a large volume of business, they can afford to pay us a small fee for each job we give them and not pass it on to you. In fact, because three or more of our suppliers in your area will be invited to quote for your jobs, they understand that they will only ever win your business if they really do offer genuine best value over the competition.

All our suppliers are quality monitored on every job they attend. When a customer signs off that a job has been completed they are encouraged to provide feedback about the tradesman’s performance; punctuality, friendliness and efficiency. This ensures consistently exceptional service, quality of work and customer satisfaction.